Terms & Conditions

Platform operated by

Outsole SRL

Tax ID (CUI): RO42946188

Registered address: Str. Coriolan Brediceanu nr. 9, ap. 1, Garaj Auto, Timișoara, jud. Timiș, Romania

Contact: outsolesrl@gmail.com

1. Introduction

These Terms & Conditions govern your use of the Outsole consignment platform (the "Platform"), operated by Outsole SRL ("Outsole", "we", "us"). By creating an account and using the Platform, you agree to be bound by these terms in full. If you do not agree, do not use the Platform.

2. Who Can Use the Platform

The Platform is available to:

• Private individuals aged 18 or over with a valid government-issued identification document
• Registered companies with a valid tax identification number

By registering, you confirm that all information provided is accurate, complete, and up to date. Outsole reserves the right to suspend or terminate accounts where false or misleading information is detected.

3. Account Registration & Profile

To use the Platform you must complete your profile in full before submitting any items. Required information includes your full name or company name, address, phone number, email, and IBAN for payout purposes.

You are responsible for maintaining the confidentiality of your login credentials. Outsole is not liable for any unauthorized access resulting from your failure to keep credentials secure.

4. Consignment Submissions

By submitting items for consignment you confirm that:

• You are the sole legal owner of the submitted items
• All items are 100% authentic
• You have the right to sell the items and they are free of any third-party claims
• All item information provided (product name, SKU, size, desired payout) is accurate

Outsole reserves the right to reject any submission at its sole discretion, including items that fail authentication checks upon physical inspection.

5. Pricing & Payout

The Platform operates on a fixed payout model. When your item is accepted into consignment, a fixed payout amount is agreed between you and Outsole. This amount is the sum you will receive upon sale, regardless of the final retail price Outsole sells the item for.

Payouts are typically processed within 14 days from the date of sale, in accordance with the applicable legal return period during which the buyer may return the item. Processing may take longer in exceptional circumstances and will be communicated via the Platform.

• Payouts are made via bank transfer to the IBAN provided in your profile
• Outsole retains the difference between the sale price and your agreed payout as its margin
• Payout amounts are confirmed and legally binding once the consignment agreement is signed by both parties

6. Consignment Agreement

Before items are accepted into active consignment, a digital consignment agreement is generated on the Platform and must be signed electronically by the consignor. This agreement is legally binding and constitutes a contract between you and Outsole SRL under Romanian law.

Company consignors may be required to provide additional documentation as required by Romanian fiscal regulations.

7. Item Status & Updates

Once items are in consignment, Outsole will update their status on the Platform as they progress through the consignment lifecycle. You can track your items at any time through your dashboard.

Outsole will make reasonable efforts to sell items in a timely manner but does not guarantee a sale within any specific timeframe.

8. Promo Services

Consignors with 5 or more units of the same product in active consignment may request a paid promotional push. By requesting a promo you agree that:

• A promo fee as displayed at time of request will be deducted from your payout for each item sold under the promo
• The fee amount and type (per item or flat) is set by Outsole and may change at any time, with changes communicated via the Platform
• Approving a promo request does not guarantee a sale

9. Price Drop Requests

You may request a reduction to your agreed payout at any time for items in active consignment. Price drop requests are subject to admin review and approval. Approved price drops update the agreed payout and are binding from the moment of approval.

10. Item Withdrawal

You may request the return of your items from consignment at any time. Withdrawal requests are subject to admin review and approval.

• Private sellers must sign a digital withdrawal request form generated on the Platform
• Company sellers must upload a valid storno invoice
• In both cases a shipping label must be provided by the consignor for return delivery
• Outsole will ship items back within 24–48 hours of withdrawal approval
• Outsole is not responsible for items lost or damaged during return shipping when the shipping label is provided by the consignor

11. Authenticity & Liability

Outsole takes authenticity extremely seriously. By submitting items you accept full liability if an item is found to be counterfeit at any stage. In such cases:

• The item will not be accepted into consignment or will be immediately removed from sale
• Outsole reserves the right to pursue legal action and report the matter to relevant authorities
• No payout will be issued for any item found to be non-authentic

12. Care of Goods

While items are in Outsole's possession, Outsole will take reasonable care to store and handle them appropriately. Outsole is not liable for minor wear resulting from standard storage and handling. In the event of loss or significant damage caused by Outsole's negligence, Outsole's liability is capped at the agreed payout amount for the affected item.

13. Data Protection (GDPR)

Outsole SRL processes your personal data as a data controller under Regulation (EU) 2016/679 (GDPR). Data collected includes name, address, identification number, phone, email, and IBAN.

Your data is used solely for:

• Operating the consignment Platform
• Generating legally required contract documents
• Processing payouts
• Communicating with you about your items

Your data is not sold or shared with third parties except where required by Romanian law. You have the right to access, correct, or request deletion of your data by contacting outsolesrl@gmail.com.

Data is retained for as long as your account is active and for a minimum of 5 years after your last transaction for fiscal and legal compliance purposes.

14. Platform Availability

Outsole does not guarantee uninterrupted access to the Platform. We reserve the right to perform maintenance, updates, or take the Platform offline at any time without prior notice.

15. Termination

Outsole reserves the right to suspend or terminate any account at any time for breach of these Terms, suspected fraud, or any other reason at its sole discretion. Upon termination, any items in consignment will be returned to you subject to the withdrawal process in Section 10.

You may close your account at any time by contacting outsolesrl@gmail.com. Account closure does not affect any active consignment agreements or pending payouts.

16. Governing Law & Disputes

These Terms are governed by Romanian law. Any disputes arising from the use of the Platform or any consignment agreement shall first be attempted to be resolved amicably. If no resolution is reached, disputes shall be submitted to the competent courts of Timișoara, Romania.

17. Changes to These Terms

Outsole reserves the right to update these Terms at any time. Changes will be communicated via email and displayed on the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.